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PRIVACY POLICY​
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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.pawpaw-resort.com

 

WHAT TYPE OF INFORMATION DO WE COLLECT?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, surname, telephone number, email, communications) when you contact us through Contact form; Additionally when you make a purchase or attempt to make a purchase through the site, we also collect payment details (including credit card information), billing address, comments, feedback, product reviews, recommendations, and personal profile.

 

HOW DO WE COLLECT INFORMATION? 

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, telephone number, email address and credit card information. Your personal information will be used for the specific reasons stated above only. We also collect personally identifiable information (including name, surname, telephone number, email, communications) when you contact us through Contact form.

 

WHY DO WE COLLECT SUCH PERSONAL INFORMATION? 

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

HOW DO WE STORE, USE, SHARE AND DISCLOSE YOUR PERSONAL INFORMATION?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

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Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

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HOW DO WE COMMUNICATE WITH YOU? 

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

HOW DO WE USE COOKIES AND OTHER TRACKING TOOLS?

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“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We recommend that you read the policy fully.

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Cookies have a lifetime. Some only last until you close your browser or a short time. These are called 'session cookies'. Some last longer though, for example, to enable a website to recognise you when you return to them. These are called 'persistent cookies'. 

Cookies placed directly by a website owner (like us) are known as 'first party cookies' and most modern websites also use technology provided by other people/businesses, for example to provide online advertising. Cookies placed by other parties are known as 'third party cookies'.

 

The cookies that we use are as follows:

 

Strictly necessary cookies

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These cookies are essential to enable you to move around our website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like electronic billing cannot be provided.

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Functionality cookies

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These are cookies that allow our website to remember choices you make (such as your user name, language or the region you are in) and to provide enhanced, more personal features. These cookies can remember changes you have made to text size, fonts and other parts of web pages you can customise. They may also be used to provide services you have asked for, such as sending us a contact form.

 

Performance cookies

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These cookies collect information about how you use our websites, for example which pages you go to most often and if you get an error message. These cookies are used to improve how our website works.

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Targeting or advertising cookies

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These cookies are used to drive online advertising that is relevant to you by building up a picture of what you are interested in from your use of the internet. The cookies can limit the number of times you see an advert and help to measure the effectiveness of any advertising. They remember that you have visited a website and this information may be shared with other organisations or advertisers. Quite often targeting or advertising cookies will be linked to website functionality provided by the other organisation.

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Cookies used by Wix

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Wix uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyse the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

 

By continuing to use our websites you are agreeing to our use of cookies. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

 

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

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PRIVACY POLICY UPDATES

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

HOW CAN YOU WITHDRAW YOUR CONSENT?

 

If you don’t want us to process your data anymore or if you would like to: access, correct, amend any personal information we have about you, please contact us at pawpawsek@gmail.com or send us mail to: 111/5, Moo 2, Maret, Natien Beach, Surat Thani, Koh Samui, 84310, Thailand.

PawPaw Resort is located on the lovely island Koh Samui, off the east coast of Thailand

 

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111/5, Moo 2, Maret, Koh Samui, Surat Thani 84310, Thailand 

pawpawsek@gmail.com

ANY QUESTIONS?

 

PLEASE SEND US AN EMAIL AT:

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pawpawsek@gmail.com

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OR CALL US AT:

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+420 721 343 544 WhatsApp

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+66 81 106 3933 Call or text

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+66 65 971 5607 WhatsApp, call or text

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